Accessibility Information

Accessible Information Form

Website accessibility information

At the Brow we want to be sure that we meet the communication and information needs of all of our patients and/or their carers.  We appreciate that our patients may have diverse communication styles and needs. We have a wide range of facilities to accommodate this diversity, including a hearing aid T-loop, interpreter service, and a large print practice information booklet.

Please let us know if you have any particular requirements, such as:  information in braille, large print, or easy read format.  Or if you need an advocate, or a British Sign Language interpreter, support for lipreading, using hearing aids, or communication tools, please let us know.  These requirements can be recorded in your medical records and shared with other NHS and Adult Social Care providers when you have given consent or permission to do so. 

To make sure that you get information in an accessible way and any communication support that you need, please let us know your requirements as soon as possible by telephoning us on 01444 246123, calling in at reception, completing the accessible information form above or emailing our Care Co-ordinators hazellawson@nhs.net or hazel.sharrad@nhs.net

Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customise settings in:

Further help

If you:

  • Have problems seeing the screen
  • Find it difficult to use the mouse or keyboard
  • Need help with language or reading websites

then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.

SIGNLIVE 

A service to those patients in the Deaf community and who use BSL - click here to view the Signlive video



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