The Brow Health Centre
Telephone: 01444 246 123
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After the national system outage last week, the clinical system, NHS app and eConsult are now back up and running but due to a backlog from Friday, non-urgent calls might be better made later in the week. Thank you.
Submit an eConsult using the link below, eConsults are reviewed by a GP, Monday to Friday (excluding Bank Holidays)
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Non-urgent advice: If you are waiting for a hospital appointment or procedure
If you are waiting for a hospital appointment or procedure and your condition has deteriorated please follow the guidance below:
Unfortunately, following the pandemic, hospital waiting times for procedures and appointments have increased. If you are waiting for a procedure or appointment at the hospital please do not contact the surgery about this, as we do not have access to the hospital appointment or waiting list system.
If your condition has worsened please contact the outpatient department to enquire when your appointment will be. The details of the outpatient department should be on any correspondence that you have received from the hospital, for the Princess Royal or Royal Sussex County Hospital the number is (0300 303 8360, 0800-1800 Monday to Friday).
If you feel that your symptoms are more severe and that the appointment time is too long, then please contact the Consultant's or Specialist's Secretary and ask the Secretary to request that the Consultant/Specialist review your referral in light of your new symptoms. The number and email for the Consultant's Secretary should be on the correspondence which you have received from them, if not please call the hospital and ask to be put through.
If you are unable to contact outpatients or the Consultant/Specilist's Secretary then please contact the Patient Advice and Liaison Service (PALS), contact details for the Princess Royal and Royal Sussex County Hospitals:
- Royal Sussex County Hospital: 01273 664511 or 01273 664973
- Princess Royal Hospital: 01444 448678
- Email: uhsussex.pals@nhs.net
If you are concerned that your new symptoms may not be related to your original condition then you should let us know, and we can assess, advise, and manage your new condition.
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